Seaside Serenity

We want you to have a seamless shopping experience with us. Here's a brief summary of our return and refund policy:

• Contact our customer service within 14 days to initiate a return.
• Return the item in its original condition and packaging.
• Customers are responsible for return shipping costs, unless the return is due to our error.
• Refunds will be issued to the original payment method, excluding shipping fees.
• Damaged or defective items will be replaced or refunded, including return shipping costs.
• Certain items, such as used or lit candles, are non-returnable for hygiene reasons.

For more detailed information, please refer to our full "Refund Policy" section. We're here to ensure your satisfaction, so feel free to reach out to our customer service team if you have any questions or concerns.

Once your order has been processed and is ready for shipment, you will receive a unique shipping number. Our dedicated team will carefully package your items and prepare them for delivery within 3-5 business days. We work diligently to ensure your package is packed securely and ready to embark on its journey to you. With the provided shipping number, you can easily track the progress of your package as it makes its way to your doorstep. We prioritize timely shipping to ensure you receive your order as quickly as possible.